Privacy policy

Privacy Policy for Digital NSPT

Last Updated: June 2026

Welcome to Digital NSPT ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Digital NSPT mobile application, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

Personal Information

When you create an account or use our Services, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Delivery Address
  • Profile Picture (optional)
  • Date of Registration

Location Information

To provide delivery services, we may collect:

  • Current GPS Location
  • Delivery Location
  • Saved Addresses

Location access is used only to facilitate order placement, delivery tracking, and service improvements.

Order Information

We collect information related to:

  • Restaurants and stores visited
  • Products ordered
  • Order history
  • Payment details
  • Delivery preferences

Device Information

We may automatically collect:

  • Device Model
  • Operating System
  • Device Identifier
  • App Version
  • IP Address
  • Mobile Network Information

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Process food and grocery orders
  • Provide delivery services
  • Verify user identity
  • Send order updates and notifications
  • Improve customer support
  • Enhance app performance
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

3. Location Services

Digital NSPT requires location access to:

  • Show nearby restaurants and stores
  • Calculate delivery charges
  • Track deliveries
  • Improve delivery accuracy

You may disable location services through your device settings; however, some features may not function properly.


4. Payments

Payments may be processed through third-party payment providers.

We do not store complete payment card details on our servers.

Payment providers may collect information according to their own privacy policies.


5. OTP Verification

For account security and verification, we may use One-Time Passwords (OTP) sent via:

  • SMS
  • Firebase Phone Authentication
  • Third-party verification services

Your phone number is used solely for authentication, account security, and service-related communications.


6. Push Notifications

We may send notifications regarding:

  • Order confirmations
  • Order status updates
  • Delivery tracking
  • Promotions and offers
  • Account-related alerts

You can disable notifications through your device settings.


7. Sharing of Information

We may share limited information with:

Restaurants and Vendors

To fulfill your orders, we may share:

  • Name
  • Phone Number
  • Delivery Address
  • Order Details

Delivery Partners

To complete deliveries, we may share:

  • Customer Name
  • Phone Number
  • Delivery Address
  • Order Information

Service Providers

We may share information with trusted third-party providers who assist with:

  • Hosting
  • Analytics
  • Notifications
  • Payment Processing
  • Customer Support

8. Data Security

We implement appropriate technical and organizational measures to protect your information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Loss
  • Misuse

While we strive to protect your information, no internet transmission method is completely secure.


9. Data Retention

We retain your information only for as long as necessary to:

  • Provide our Services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take appropriate steps to remove such information.


11. Third-Party Services

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party providers. Users should review the privacy policies of those services separately.


12. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account
  • Withdraw consent where applicable
  • Request information about data usage

To exercise these rights, contact us using the information below.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.


14. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Digital NSPT

Email: digitalnarsampet@gmail.com
Website: https://digitalnspt.online


Digital NSPT is committed to protecting your privacy and providing a secure and reliable food delivery experience.